Interaction with shareholders and investors
Sberbank has organized a system of interaction with shareholders and investors that is aimed at supporting the information transparency and investment appeal of the Bank. Investors and shareholders may use any of the communication channels available to them.
We continue paying special attention to the development and deployment of new technological solutions during communications with shareholders and investors in order to increase their effectiveness, accessibility and convenience. For example, at the end of 2017 we implemented a function that enables shareholders to submit requests through any of Sberbank’s offices serving individuals in the Russian Federation, and also through an automated secure customer remote service system Sberbank Online. This initiative has simplified significantly the access of shareholders to information of interest to them. The shareholders are notified of the status of the consideration of submitted requests through SMS notices.
Results of the work of the Investor Service Center
In 2017 the Investor Service Center of Sberbank continued its work of interacting with investors, taking account of numerous years of experience of using different forms of communications.
During the reporting period it held 445 individual and group meetings with investors, 22 investment conferences, six events in the format of Non-Deal Roadshows, and also Investor’s Day, during which the new Development Strategy of Sberbank to 2020 was presented. In addition to regular information events, Sberbank also participates in conference calls and organizes visits to bank offices (site visits).
The findings of the annual research on the perception of Sberbank by leading international investors and analysts conducted in 2017 show that the market gives high marks to our approach to public interaction with the investment community and disclosure of information on our results.
Interaction with minority shareholders
A Committee for Interaction with Minority Shareholders has been established and is operational at Sberbank. In accordance with the Regulations on this Committee, its main competencies are:
- Comprehensive study of the proposals and initiatives of shareholders on issues of improving the corporate governance of Sberbank;
- Drafting of recommendations on issues of expanding the participation of minority shareholders in the activity of Sberbank, improvements to the quality of customer service of Sberbank and the provision of services to them.
In 2017 the Committee held nine meetings, including three in the cities of Kemerovo, Krasnodar and Khabarovsk. The participants in the meetings discussed among other things the performance of Sberbank, issues on how to improve corporate governance practices, management of subsidiaries and associates, and also the charitable activities of the Bank. Senior Independent Director of the Supervisory Board G. Melikyan attended the final meeting of the Committee in December 2017.
The right of shareholders to participate in Sberbank’s profits is upheld through the Dividend Policy. The Supervisory Board of Sberbank considers and approves the Dividend Policy for the medium term, in effect for at least three years, depending on the external and internal economic factors affecting business development.
At the end of 2017 the Supervisory Board approved and introduced the new Dividend Policy for 2018–2020. This document stipulates a gradual increase in the share of dividend payments in the net profit of Sberbank in accordance with IFRS from the current level to 50% by 2020, with due account of the criteria affecting the amount of the dividend (attainment of the target level of common equity adequacy (Common Equity Tier 1) at 12.5%, excluding the anti-cyclical surcharge of the Bank of Russia pursuant to Basel III requirements).
On May 26, 2017 the Annual General Shareholders’ Meeting approved the size of the accrued dividends for 2016 per ordinary and preferred share, which equaled record dividend payments by the Bank in seven years of RUB 6. In aggregate RUB 135.5 billion, or 25% of the net profit of the previous reporting period were allocated for the payment of dividends on all share categories.
|Year of payment||2011||2012||2013||2014||2015||2016||2017|
|Based on the results of the year||2010||2011||2012||2013||2014||2015||2016|
|Ordinary shares, RUB per share||0.92||2.08||2.57||3.2||0.45||1.97||6.0|
|Nominal value of an ordinary share, RUB||3||3||3||3||3||3||3|
|Preferred shares, RUB per share||1.15||2.59||3.2||3.2||0.45||1.97||6.0|
|Nominal value of preferred shares, RUB||3||3||3||3||3||3||3|
|Coefficient of dividend payments, % of net profit under IFRS||12.0||15.3||16.9||20.0||3.5||20.0||25.0|