Annual report
2017
Risk report
Authority and responsibility in risk management
Portrait of the Group
Sberbank today
Achievements
Key highlights
Group Strategy
Corporate governance
Investment appeal
Sustainability Goals
Strategic report
Address of the CEO
Market overview
World economy
Russian economy
Sberbank on the Russian market
Forecast of macroeconomic indicators
Mission and values
Results of Development Strategy for 2014–2018
New Development Strategy 2020
The best customer experience and ecosystem
Technological Leadership
People with new skills in effective teams
Financial goals of the Strategy
Stakeholder engagement
Performance overview
Best Customer Experience and Ecosystem
Retail clients
Ensuring accessibility of financial services
Loans
Attracting funds from individuals
Payments and transfers
Acquiring and bank cards
Wealth management
Security of banking operations
Corporate clients
Client experience
Transactional business
Foreign economic activities
Corporate cards
Service quality
Large and medium business
Small and microbusiness
Development of non-banking services
New launches
Major clients (CIB)
Creation of a business ecosystem
Technological leadership
Technological transformation
New technological platform
Key achievements
Leadership in cybersecurity
Groundbreaking technology
People: nurturing new skills in effective teams
Trends
Personnel structure
Employee journey
Effective manager
Internal environment
HR automation and digitalization
Corporate governance
Address of the Chairman of the Supervisory Board
Corporate Governance Practice
Corporate governance system
Development vector
General Shareholder’s Meeting
The Supervisory Board
Committees of the Supervisory Board
Executive bodies
Remuneration system
Control and reporting
Share capital and securities
Interaction with shareholders and investors
Major transactions
Interested-party transactions
Impact on society
Managing the impact on society
Charity
Enhancing financial literacy
Corporate volunteering
Projects of social significance
Improving the efficiency of state administration
Procurement infrastructure
Environmental impact management
Financial results
Major performance indicators of Sberbank Group under IFRS for five years
Analysis of the Statement of Profit and Loss
Analysis of the assets structure of Sberbank Group under IFRS
Analysis of the liabilities and equity of the Group
Foreign subsidiary banks
Risk report
Risk management principles
Material risks
Authority and responsibility
Risk appetite
Management of significant risks
Glossary
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