Technological Leadership
In order to achieve our plans to improve client offerings, we have to carry out a technological transformation of our business.
What we plan to achieve
Reliability and efficiency
- Ensuring the stable and reliable functioning of all information systems, while supporting ever-growing load on our systems
- Revision and maintenance of continuity of IT systems until we migrate to our new platform
- Development and expansion of the technological infrastructure; development of data processing centers
New platform
- Completion of the migration of clients, products and data to the new platform, which will be based on an innovative cloud infrastructure using in-memory computing that provides high levels of reliability and accessibility
- Adoption of DevOps practices and tools to increase the speed of the creation and updating services and applications through effective cooperation among engineers
Security
- Ensuring protection of customer data and investing in continuous monitoring and protection of all our digital channels, creation of a center that will continuously monitor all of our operations, training of our employees, clients and partners in modern means of preventing cyberattacks
Data-driven company
- Creation of a system to manage the steadily growing amount of client data, including storage, processing, maintaining accessibility, completeness and relevance in real time
- Investment in artificial intelligence algorithms and cognitive computing
- Development of in-house competencies on data processing
Innovation
- Development of an innovative infrastructure by creating laboratories for technologies that are key to our business
- Applied research and introduction of new technologies to our products and services, as well as continuous monitoring of new products, creation of incubators and accelerators for testing new ideas
Expected results by 2020
99.99 %
reliability level for 24/7 critical automated systems > 85 %
satisfaction with IT and operation support – 50 %
reduction in operational costs 95 %
of employees trained in cybersecurity > 90 %
of risk management decisions based on models 70 %
of laboratory products are applied research implemented in the Bank RUB 0
losses from cyber attacks 0
minutes service downtime due to cyber attacks + 8
number of laboratories successfully integrated into the innovation system Strategy implementation risks | Risk mitigation measures |
---|---|
Technological leadership | |
Lagging behind target deadlines for implementing key technological programs |
|
Failure to adopt new technologies created by our innovative laboratories |
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